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This ’Privacy’ policy’ will explain the following regarding use of each of our Sites:
What Personally Identifiable Information do we collect from you?
Where do we collect information from you and how do we use it?
Who is collecting your information?
With whom do we share your information?
How may you update, correct or delete your Personally Identifiable Information?
What are your choices regarding collection, use and distribution of your information? What security precautions are in place to protect against the loss, misuse or alteration of your information under our control?
Cookies/Clear GIFs.
Children, parental consent and privacy.
You should carefully review privacy policies of any third-party sites
accessible from any of our Sites and any co-branded websites not
covered by this Policy.
Contacting us about privacy questions or concerns.
Policy changes.
What information does Provide Commerce collect from or about you?
In order to better provide you with numerous products and services,
each of our Sites collects two types of information about its visitors:
Personally Identifiable Information and Non Personally Identifiable
Information. Our primary goal in collecting information from you is to
provide you with a smooth, efficient and customized experience while
using our Sites.
Personally Identifiable Information: "Personally Identifiable
Information" refers to information that lets us know the specifics of
who you are and can be used to identify, contact or locate you.
Personally Identifiable Information is requested when you register with
us, order a product or service, fill out surveys, participate in
contests or sweepstakes, correspond with us, or otherwise volunteer
information, for instance, through the use of one of our greeting, hint
or reminder services or to request a catalog. Personally Identifiable
Information might include your name, mailing address, telephone number,
mobile phone number, email address, and other identification and
contact information. If you are using a greeting, email a friend, hint
or reminder service on one of our Sites, we may ask you to provide the
name, mailing address, email address, telephone number, mobile phone
number, age, date of birth, anniversary date or other personal annuity
date
of you, a friend, a loved one, family members or other third parties,
and certain holiday information that may reveal one’s religious
background, so that we may send them or you an email, hint or reminder
about an event that could be made more special with the gift of our
products. We may also collect certain financial information, like your
credit card number (or a check or money order if using such payment
method while ordering via mail); whenever we do so, we will attempt to
provide a link to this Policy so that you can confirm how this
information will be used. With this information, we can fill your
service and product orders and better provide you with personalized
services. You also may have the option of importing information into
certain Sites from third-party software. This information may include
the types of information described above, as well as other types of
information that you have entered into these third-party programs.
Non Personally Identifiable Information: "Non Personally Identifiable
Information" refers to information that does not identify a specific
individual by itself or in combination with other information. We may
gather certain information about you such as age, date of birth,
gender, anniversary date or other personal annuity date of you, a
friend, a loved one, family members or other third parties, certain
holiday information that may reveal one’s religious background, as well
as consumer purchasing information based upon where you shop on any one
of our Sites. This information may be compiled and analyzed on both a
personal and an aggregated basis. This information may include the
website’s Uniform Resource Locator ("URL") that you just came from,
which URL you next go to, what browser you are using, and your Internet
Protocol ("IP") address. A URL is the global address of documents and
other resources on the Internet. An IP address is an identifier for a
computer or device on a Transmission Control Protocol/Internet Protocol
("TCP/IP") network, such as the Internet. Networks use the TCP/IP
protocol to route information based on the IP address of the
destination. In other words, an IP address is a number that is
automatically assigned to your computer whenever you are surfing the
Internet, allowing Internet servers to locate and identify your
computer. Computers require IP addresses in order for users to
communicate on the Internet, browse and shop.
Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide our
visitors with a superior customized online experience. Among other
things, we use customer contact information to fill orders, contact
prior purchasers to inform them of their order status, to remind
customers of events through our reminder service(s), to send our
customers’ friends or loved ones greetings, emails or hints to send our
products through a greeting, email a friend or hint service, and to
send service and promotional emails.
We may perform statistical analyses of aggregate customer behavior.
This allows us to measure relative customer interest in the various
areas of each of our Sites for product development purposes and to
improve the design of our Sites. Any information we collect is used for
our own internal purposes to improve the content and navigation of our
Sites, to enhance users’ experiences when visiting our Sites, to
customize the content and/or layout of our pages, and to provide the
services required by an individual user. We may also use information to
notify consumers about updates to our Sites, to complete user initiated
transactions, to trace false orders and to contact consumers directly,
or through our third-party service partners, for marketing purposes. In
addition, we may seek to update you or your recipients’ personal
information in our records through third party services that provide
updated names, emails, addresses, phone numbers, birth dates and
other information. We may then use this acquired information to enhance
our services or marketing efforts to you or your recipients.
We gather information in the following ways:
Shopping: We collect IP addresses for the purposes of system
administration, to gather broad demographic information, and to monitor
the level of activity on our Sites. We collect information from
visitors to each of our Sites regarding the referring URL, your IP
address, which browser you used to come to any one of our Sites, the
country, state and telephone area code where your server is located,
and the pages of any one of our Sites that you viewed during your visit.
Ordering: When you order from us, we collect Personally Identifiable
Information from you. If you order one of our products or services, we
will collect and maintain your name, email address, mailing address,
telephone or mobile number, product selections, credit card number (or
check or money order information if using such payment methods while
ordering via mail), order number, referring URL, IP address and a
password, as well as the recipient’s name, address, telephone or mobile
number and email address. We collect this, and other information, as
disclosed in this Policy, in order to fill your order, to communicate
with you about your order (“Operational Emails”), or the recipient, as
appropriate, and to send you promotional materials. Before confirming
your order, you will have the opportunity to review the product order
form and make changes and additions to the information it contains and
these changes will be automatically kept for future use.
If you cancel an order or do not complete an order we may collect and
use any email address or other information that you have entered as we
would collect and use it if you had completed an order. Please note
that our Operational Emails about your order may contain some
additional marketing offers from us or our trusted third party
partners. Should you not wish to receive such Operational Emails from
us, please do not order products from us or our Sites.
Track/Modify Order: If you use our Track & Modify Your Order
service we will gather your email address and account password, if you
have one, in order to locate your order so that we may give our most
recent tracking information, or so that you may modify the order. If
you choose to modify your order, we may collect information that we
would normally collect when you order products, as explained in the
above paragraph.
Notices to Recipients: If you are a recipient of an order placed by a
third party we may send one or more emails regarding the order,
including regarding customer service issues. In addition, we may send
you additional emails in compliance with applicable laws in order to
promote our Sites and services and to seek your consent to opt in to
receive our various newsletters, promotional emails and other services.
If we send you emails notifying you of an order, or that promote our
Sites and services, they will contain an opt out link or email address.
We may also telephone you regarding the shipment of your order. You can
also opt out of receiving newsletters, promotions, non-transactional
related emails or phone calls from us hereunder by calling us at
760)587-5656 or contact Robert at robert@kahunaflowers.com
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